Highly efficient business calls

The main differences between on-site and remote meetings (teleconferences and videoconferences).
Types of remote meetings.
The classic difficulties of teleconferences.
The remote meetings etiquette.
 

Role of time management and the agenda.
Selection of topics and matters to discuss.
Consulting and preparing the agenda.
Time management during the meeting.
 

Questions to conversational partners.
Identifying their interest.
Uncovering their need.
 

Techniques of presenting the message.
Learning to speak to a remote audience.
Getting your message across.
Keeping the audience focused and interested.
 

How to involve the audience during a teleconference.
Pacing and elimination of dead silences.
Handling questions or lack of them.
 

Personality of conversational partners.
Snags and traps of communicating with some personality types.
How to handle the troubling situations.
 

Handling the meeting in second language.
Methods of handling disadvantages as non-native speaker.
 

The diagnosis of current challenges faced by participants during meetings.
Brainstorming over ways to handle them.